With passion for efficient work and IT, Jaqi has been integral in launching the Burke Center for Youth’s digital transformation process. She began her service at the Burke Center as a Care Counselor. In just under two years she simplified the way medications are provided for the residents, created a mobile app for the direct care staff, and was named Care Counselor of the Year for 2017. Jaqi then became the Case Manager for all residents at Pathfinders Ranch, and continued the digital transformation with a HIPAA compliant ecosystem that has automated sharing child files with all parties who need access, automated report submission, etc. Currently, Jaqi is the Operations Coordinator tasked with Quality Assurance, Accreditation, Training (CPI Instructor & Lifeguard Instructor), and continuing to transform how IT is used to grow and improve care for the children the Burke Center serves. She has a Bachelor’s Degree in Business Management from the University of Louisiana at Lafayette and was formerly an NREMT- Paramedic.

Z obtained a Bachelor’s degree in Psychology and English from Texas State University – San Marcos in 2008. He began his career in the IT field and stayed in that field for 10 years but found himself gravitating towards other fields of work and a desire to want to help others. In 2019, Z began working at Pathfinders Ranch as a Care Counselor, then quickly became a Supervisor, and eventually worked his way up to being a Case Manager. Z was awarded the Admin of the Year for both 2021 and 2022. Z then became our Licensed Child Care Administrator in 2023 and in 2024 became our Child Care Coordinator as well as being tasked with Training (CPI Instructor). Z believes that building trust and positive rapport with people are the best tools for success.

Raven graduated from St. Edward’s University in fall of 2020 with a Bachelor of Arts Degree in Criminology and a minor in Social Work. During her college career, she volunteered at the Austin Child Guidance Center and helped establish the Beta Phi Zeta chapter of The American Criminal Justice Association – Lambda Alpha Epsilon at her university. She has a passion for structural and policy changes within the Social Work field and will continue to gain knowledge and experience during her time here at Pathfinders Ranch.

Vicky is originally from Pennsylvania and graduated with a BS Degree in Marketing from Penn State University. After moving to Austin in 1987 with her husband, she was able to fulfill her life-long dream of becoming a Registered Nurse, graduating from Austin Community College with an ADN.  She worked for seven years at Children’s Hospital of Austin on the Oncology and Blood Disorder Unit. After raising her 4 children, she returned to nursing as a school nurse for Dripping Springs ISD and retired in May 2024 after 13 years in the district. In 2020, Vicky began volunteering as the “on-call” nurse for the Burke Center and was really inspired by its mission. Vicky decided that once she retired from the school district, she would love to spend the next chapter of her life dedicating her nursing talents to these boys and this incredible program.

Jessica has been involved with the Burke Center since 2010. She first started volunteering as a teenager and would help out where she could when visiting her mother who used to work here. Over time, Jessica took on a full time position as a receptionist. Jessica recognized that some of our boys needs were sometimes being missed as our staff were focused on fixing behaviors and not on essentials (clothing, bedding, hygiene products). Jessica took it upon herself to take charge on this front and eventually her duties became a need that it became her new job. Jessica helps to make sure our boys have all their essentials needs met and helps set up and plan their birthdays and all holidays. Whether is setting up and organizing Halloween, purchasing tickets/assigning seating/ordering meals and snacks whenever we go to the movies or any event, or wrapping up gifts and setting them up for Christmas, Jessica is an essential part of ensuring that our boys are cared for.